Over the past few years, many people have received complaints about their Wi-Fi connection, as indicated by the solid white light on the Xfinity WiFi router. When a Wi-Fi connection has been partially installed, the Wi-Fi router will blink continuously to indicate that something is wrong with the Internet connection and that users cannot access it.
However, do not confuse flashing with the firmware upgrade process, which also flashes the light, because flashing the Wi-Fi unavailability during firmware upgrade is completely different from firmware upgrade. On the way to the Xfinity Wi-Fi router is a trading term for Comcast Cable Communications, a major ISP in the U.S. region. More than 50 years have passed and the company uses first class quality services.
However, there are some drawbacks that can cause your Internet connection to fail http://windowsbulletin.com/repair-us-ds-light-blinking-on-xfinity-internet-connection/. Because there is a solution to every problem, it is not a problem to deal with the constant flashing of light. However, it is better to understand the type and causes of blinking before finding a solution and troubleshooting the problem.
The loss of synchronization occurs when the “DS” or “US” indicators on the modem/gateway are not lit or are constantly flashing. Please note that when the “Online” indicator lights up, the modem / gateway must update its system software and the service must be restored automatically after a few minutes.
What causes the Xfinity WiFi Light to blink?
- Loss of service
- Splitter problem
- Loose Wires
- Modem malfunctions
One of the simplest and most effective solutions to this problem can be rebooting the modem. Simply unplug the modem from the socket. Wait a few minutes for the device to rest. Press and hold the on/off button on the modem, then plug the device back into the socket. This should solve the main problems as the machines tend to heat up and from time to time a short break is required.
Check the Splitter
If the problem persists, the separator may be defective. For safety reasons, disconnect the splitter cable and connect it directly to your Internet modem. If there is a connection, your splitter is probably damaged and you may need to replace it to use your TV, phone and Internet at the same time.
Find local disconnections
In some cases, the cause may be local blackouts. To solve this problem, follow these steps.
- Go to https://www.xfinity.com/support/status/.
- Check if there is a power outage in your area. In this case, the website also shows an approximate time to solve the problem. Wait until then.
- After the estimated resolution time, check if the problem has been resolved.
- Use the following methods to solve the problem if it is not solved.
Using Xfinity My Account
By logging into Xfinity My Account, you can reset your settings and fix Internet connection problems. This is explained below.
- Go to https://customer.xfinity.com/#/services/internet.
- Click on “My Account” above.
- Log in to your account.
- Scroll through the “Devices” list and find the modem or router you are using.
- Select “Reboot the modem”.
- Now select “Start troubleshooting”.
- Your modem or router will be rebooted within the next 7 minutes.
- Check if the problem is solved.
Last resort: support service
If nothing helps, contact the Spectrum support team. There may be a problem with ending an ISP. The attentive Spectrum customer support representatives will be happy to help you at any time of day or night and will take care of your problem quickly.